Due to health regulations for pierc ed jewelry all sales are final.

Once your order is shipped it cannot be returned or exchanged unless the item was received damaged or there was a mix-up.  If there was an issue with your order, please reach out to us via the contact form on our website, and we will be happy to help!

OF OUR BLOOD IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN ITEMS AFTER YOUR ITEM IS SHIPPED FROM US.

Proactive maintenance and care is the best way to keep your pieces looking great long-term! We recommend reading our Jewelry Care Guide for additional tips.

Tarnish due to reasonable, general wear and tear or customer mistreatment will not be considered for refund or exchange.  If you would like to receive a new or alternate product, you may place a new order through our website.